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VOLZ

Giving power back
to the traveler.

From a flight-booking app to a national travel leader. One direction through the journey.

Read the story
Wide original photograph of the Volz activation stand and visitors in the conference exhibition hall.
The Volz activation at the Africa Startup ConferenceOriginal project photography
Client
Volz
Sector
Travel & technology
Our role
Brand strategy, creative direction & activation
Market
Algeria

Volz went from a flight-booking startup to a national travel category leader in less than three years. Behind that growth was a clear choice about whose interests the company would put first.

In a complex market shaped by large, established players, travelers had become used to doing much of the hard work themselves. Understanding their options, finding a fair price and feeling certain about a booking could demand time, confidence and insider knowledge.

From the beginning, we worked with Volz to shape and keep refining a North Star: Give Power Back to the Traveler. It gave the company a purpose that could connect decisions about its brand, products, marketing and operations. Our work carried that direction into the brand system, its first public experiences, its campaigns and the milestones that made its growing ambition visible.

Inside the story
A purpose with consequences

Putting the traveler back in control

The opportunity was larger than making flight booking available on a phone. Volz could change the relationship people had with travel by giving them more clarity, confidence and control.

We helped define that role in Give Power Back to the Traveler, then developed the philosophy, story and principles that gave it substance. The brand platform made trust, accessibility and respect for people’s time central to what the company wanted to build.

This gave the ambition a practical reference point. A message, a new service or an experience could be considered through the same question: does this give the traveler more power over the journey? As the company grew, that direction kept its different expressions connected.

Original brand philosophy page stating that Volz exists to give power back to the traveller.
The North Star — Give Power Back to the Traveler.
A common reference for a growing company

Building a system that could grow with Volz

Growth brings more people, more channels and more decisions. The company needed a way to carry its direction through all of them.

We created Volz Altitude, the brandbook that brought the strategic foundations and their creative expression into one reference. It connected the company’s story, mission, principles and audiences to its identity, tone of voice, photography and communication formats.

The work defined how the brand could be recognized across languages and settings. It also established the relationship between the master brand and extensions such as Volz Connect and Volz Corporate, giving new offers room to address different needs while retaining a clear connection to Volz.

Original Volz Altitude brandbook cover with a blue sky, aircraft trail and Volz identity.
Volz Altitude
A flight plan for the brand’s next stages.
Original Volz Latin typography specimen and usage guidelines.
Latin typography — a shared language for the brand.
Original Volz Arabic typography specimen and usage guidelines.
Arabic typography — the same identity across languages.
Original Volz brand hierarchy page showing the relationship between Volz, Volz Connect and Volz Corporate.
Brand architecture — one master brand with distinct roles for its extensions.
The first encounter

Turning the promise into an experience

A young digital brand needs moments when people can meet it beyond a screen. We created Volz’s first brand activation at the Africa Startup Conference as an invitation to participate in its world of travel.

The branded environment, destination wall, world map, travel wheel and printed materials gave visitors different ways to engage. The team brought those interactions to life through direct conversation, making the company approachable and its promise easier to experience.

The work connected the visual system to a live setting. Travel became a personal choice to imagine and share, while the name behind the app became a brand people could encounter through an experience and the people delivering it.

A visitor interacting with the Win your dream destination installation at the Volz stand.
A travel ambition becomes a reason to take part.
A visitor pointing at a destination on the world map at the Volz activation.
The world map — an invitation to imagine the next journey.
Visitors exploring the Volz destination interaction with the activation team.
Travel as a shared conversation.
Original agency archive image of a designer sketching travel-related graphic assets.
Inside the work — developing original graphic assets.
Original agency photograph showing visual development and production on two screens.
Inside the work — visual development from the Volz project archive.
Original agency photograph of an editor working on a video postproduction timeline.
Inside the work — postproduction from the Volz project archive.
A milestone with a larger meaning

Making a growth milestone a public statement

Fundraising created an opportunity to tell a larger story about what Volz was becoming. The announcement could show the ambition of an Algerian company preparing for its next stage of growth.

We organized the fundraising ceremony and developed the PR campaign around it. The event concept, narrative and communication materials connected the investment milestone to the company’s purpose and its ambition to become a national champion.

The work gave the announcement a coherent public expression for investors, partners, institutions and the media. Volz could speak about its next chapter through the same conviction that had guided its beginning: a different future for travel, built around the people making the journey.

Original agency archive image of the Volz press folder, branded materials, stickers and promotional cards.
From the original project archive

A company finding its public voice.

Press materials, a shared narrative and a milestone designed to carry the company’s wider ambition.View the original press materials
A larger public conversation

Taking the challenger story to a wider audience

As Volz’s ambition grew, its communication needed to reach beyond the people already familiar with the app. A clear purpose had to become an idea that more people could recognize and remember.

We created the first TVC, which became the creative anchor for a major digital campaign. Film production and digital communication gave the brand a way to carry its story across different points of contact with the public.

The strategic role of that work was to make a growing technology company meaningful in the lives of travelers. The North Star gave the creative work a common direction, connecting public visibility to the reason Volz existed in the first place.

Nta li tkhayar / The campaign film
An original frame from the Nta Tkhayer film, in the family scene.
The family scene — someone else makes the choice.
An original frame from the Nta Tkhayer film, with the protagonist holding his phone.
The resolution — the choice becomes yours.
Original film stills from the campaign documentation.
Explore the film stills and production photographs
Recognition beyond the screen

Giving the brand a place in everyday life

Outdoor communication introduced another challenge: how could the brand make sense in a glance, in the middle of someone’s day?

We developed Volz’s first OOH concept, extending its identity and message into a format built for public recognition. The work brought the same visual language into a different setting, keeping the brand connected as it moved between the app, digital communication and the physical world.

This gave the company a further way to express its growing scale. The original brandbook applications show how the system was designed to work across billboards, posters and larger displays.

The ambition reaches the industry

Bringing travel professionals into the next chapter

Volz’s role was expanding beyond the individual booking experience. With Volz Connect, the company was addressing travel professionals and the tools they needed to serve a changing traveler.

We organized the Volz Connect corporate event and wrote an opening narrative that placed the platform within that change. It connected technology, evolving traveler expectations and the need for travel agencies to develop their own capacity for growth.

The brand system gave Connect a distinct voice and visual expression within Volz. The launch could therefore introduce a professional offer while carrying forward the larger purpose: giving the people who travel, and the professionals who serve them, better ways to move.

The Volz Connect stage and branded screens during the launch at Oran Bay.
Volz Connect, on stage at Oran Bay.
Travel professionals gathered around tables in the launch event room at Oran Bay.
The room — bringing travel professionals together.
Partners gathered in front of the Volz Connect Travel Growth Engine stage.
Partners sharing the launch moment.
Oran Bay / Frames from the official launch film.
Explore the launch imageryWatch the launch recap
The shift

What changed

A flight-booking app became a national travel leader with a purpose larger than the transaction.

Volz’s growth brought together more than a million active users in less than three years. The company’s vision had become a visible presence in the category and in the lives of travelers.

Our contribution was to help give that journey a clear direction and carry it through the brand’s public expression. Volz Altitude, the first activation, the fundraising announcement, the campaigns and Volz Connect each made a different part of the ambition tangible.

Together, they kept one idea present as the company’s scale and possibilities changed: Give Power Back to the Traveler.

1M+Active users
<3Years from startup to national category leader

Growth figures and milestones supplied in the project brief.

The Volz activation team gathered in front of the branded stand.
The team behind the live Volz experience.
Scope of work

#brandstrategy #brandplatform #brandarchitecture #brandidentity #brandbook #brandactivation #creativeconceptdevelopment #PRcampaigns #corporatecomms #corporateevents #TVCprod #digitalcampaigns #OOH #visualproduction #marketpositioning

Another shiftNouris Elbahr — Making a historic first a credible choice.
Projet suivant

Palmary Group

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